"How-to" Send audio to VoiceBase

    S3 Ingress

  • Use VoiceBase's S3 Ingress option to upload files to our platform directly from your AWS S3 bucket. Step by step instructions may be found here.

    Upload through the VoiceBase API

  • In your VoiceBase account go to Settings > Bearer Tokens > Add Bearer Token to create a Bearer Token for your account.
  • For API call examples in cURL, see the VoiceBase documentation.
  • "How-to" configuration examples for all features available on the VoiceBase platform are also included with the documentation.
  • Sample bulk upload Python scripts for upload from your local machine, URLS, or s3 bucket may be accessed here.
  • Sample bulk download Python scripts may be accessed here.

    Upload to VoiceBase using SFTP (POC only)

  • Our team will create an SFTP login for POC customers who prefer to send audio by SFTP.
  • To authenticate with VoiceBase's upload SFTP, customers need to provide their SSH-rsa key.
  • When providing the SSH key, please ensure it is the key for the terminal/server the calls will be uploaded from. It will most likely not be a single individual’s SSH key.
  • Once our team has created a user for the customer, we will make available their username and endpoint for upload.

    Provide list of URLs to VoiceBase (POC only)

  • If you prefer to have VoiceBase upload your calls for a POC, you may provide a CSV file list of URLs to our team, and we will take care of the upload.