Account Questions


Can our company have multiple users on a single account?

Currently there is not a way to add multiple users or profiles to one account, though this may be an option in the future. Typically if a company would like to keep track of content uploaded by their customers, they would need to create separate accounts for each one.


Can I use the same email for multiple API tokens?

Once you are set up with an account, you can generate as many tokens as you need.


When does my API token expire?

Our API bearer token should never expire. There are special cases where a temporary one is generated, but all bearer tokens created via the page on the Developer console should be permanent.


How should our team set up the email for our shared account?

Since the email will have the ability to change and recover the password to the account, the most typical setup would be to have a system email used where anyone who needs password access has access to that email.