Prices range from $1.00/min to $3.00/min, depending on which option you choose from the price grid at the time of order. Prices are based on desired accuracy percentage, turnaround time and number of reviews required.
Human transcriptions are available in English, German, Italian, French, and Spanish, but all offerings are not available for foreign language transcription. Set your language preference to the appropriate language in your account when you upload your file by going to My Account/Personal Information/Edit and choosing and saving it from the dropdown menu.
No, the free credits are for machine transcription only.
With Speaker ID, the transcript will differentiate by name between two speakers. With Speaker Turns, the different speakers are delineated only by >> symbols in the transcription.
To the right of the price grid (accessible at time of order) you'll see use cases for the transcriptions. For example, legal use requires 3 human reviews, whereas lecture or similar requires 1; this provides a guideline for choosing appropriate options for price and other considerations.